What hosts are saying

    All the support, help and refunds that were promised to me by support and it's all lies. They have not executed their promises and I'm stuck in a filthy apartment with no help. Even though they have a uncleanliness policy that guarantees a refund. Latest reply by Kira217
    It's been 3 days of airbnb customer support following the book and not resolving my issues. I had to sleep in my car last night (Monday night). I sent pictures of blinds broken, dirty fan, closed without one door, but everything got worst when host's exhu... Latest reply by Oscar711
    How can someone speak to a person live? I’ve tried everything the help center the links the automated phones service sends and still cannot get Airbnb to answer via online or phone. Very poor quality service in the Houston Texas area. You can only talk ... Latest reply by Kira217
    We just had to cancel a guest who managed to book our three-bedroom beach house at about 30% of the listed price even though that price was not listed! We charge £200 to £250 per night at the time of year she was trying to book. She booked it for £67 a ni... Latest reply by Sarah977
    Airbnb sent a jolly tweet on 15 oktober.Look at the answers of all those happy people......;>)https://twitter.com/Airbnb/status/1316818671625478144 Especially the way AirbnbHelp responded to this one make me smile:https://twitter.com/prideandjuice/status/... Latest reply by Emiel1
    We do not live near our rental and guests check themselves in and out. We have a no pet policy. Guests checked out this morning and when our cleaner let us know she was done cleaning, she said the house was taken care of but there appeared to be dog hair ... Latest reply by Kelly149