Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Are you offering a full refund for guests that are traveling from a state with travel restrictions? Considering they booked in May or June and should have known the risks. I’m located in a location that’s mostly open. Just curious how other hosts are han... Latest reply by Debra300

Hello... am I able to pay half of the total amount due and the rest in two weeks for my booking? Latest reply by Emiel1

Hello fellow hosts,After Six years of hosting I feel there is a large flaw in the “response rate” for hosts. Often time Guests contact me with simple questions about the rental. They are making decisions and don’t necessarily want to book right away. Po... Latest reply by Emilia42

I have a question. As a host I wonder how someone can rank you 5 ️ On all six categories but give you a 4 ️ Rating. It would make sense that if the person if marking everything as perfect then the final metric should be representative of that. Anyone have... Latest reply by Emilia42

Hi everyone, I need your opinion. Guest wanted me to cancel her reservation 5 days before her check in day. I did not accept.Guest did not cancel his reservation. Guest didn't stay at my house.Guest wrote this case Airbnb support. Airbnb support accepted ... Latest reply by Hüseyin9

Hi, need to understand how to escalate a support issue or make a complaint. Here is the background:-We recently stayed in Scotland and I booked the property through Airbnb. The property listed 1.5 bathrooms, a kitchen where guests can cook and a TV. Here... Latest reply by Helen350

Hello All,Hope you are well. Firstly, I would like to say that my heart goes out to all affected from the Coronavirus disease, from those physically, through to those affected economically by it. I truly am so, so sorry and ask that you stay safe. Having ... Latest reply by Nadin609

During the summer season, we had a few no-show guests that according to our dash board, were 'cancellations by specialist' initiated by Airbnb. We didn't receive any notification, not an e-mail, app alert, update in the dash - nothing. I didn't know unt... Latest reply by Laura2592

We are being scammed by **. The same date we applied was the same date we cancelled and they refuse to offer any of our money back! We never been to their property. They proceeded to ask us for more money on cash app.. We lost $654 to these horrible peopl... Latest reply by Sarah977

Basically a guest has messaged me 24 hours before check-in to say he won't be coming, because he has been advised to get a Covid test because of 'symptoms'. Personally I think he is just looking for a way to get his money back last minute.. but I have no ... Latest reply by Ian_Janice0