Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Laura8323

I have been Hosting/managing 15 rental homes for a long time now and most guest experiences have beenpleasant though, I feel Airbnb has a business model that greatly favors guests when there is an issue.A guest checked in and 1 day later mentioned that th... Latest reply by Maria-Del-Mar5

good afternoon, this is my first time posting so bear with me guys and any help is very much appreciated. I have a reservation where a guest complained about a few things and went directly to Airbnb to cancel their reservation after 4 days of already bein... Latest reply by Debra300

I was wondering how to become a Cohost in my local are? I'm an aspiring Cohost, Latest reply by Diana1650

Airbnb doesn't seem to care about the people hosting so much. It has a "the costumer is always right" policy which is never a good idea. Dealing with absolutes is just going to limit your understanding. I had a guest complain about the checking in process... Latest reply by Vanessa1275

I'm feeling really stupid and confused! A guest has just cancelled a booking for Jan 2021 due to Covid international travel issues. I understand it is not covered by the airbnb covid policy. I have a strict cancellation policy but feel its the right thin... Latest reply by Ian-And-Anne-Marie0

Hi my name is Oshine I have recently stayed in Airbnb about a month ago we experience the most disgusting and nasty thing ever my home is infested with flies and maggots I have provided proof to both the host and Aaron B&B and has been over a month and st... Latest reply by Mark116

Bonjour,J'ai annulé notre réservation en date du 18/05 pour un depart le 29/06 pour la Corse.A ce jour, je n'ai pas reçu de remboursement ni même de demande pour justifier du cas de force majeur.. Y a t'il un autre geste à faire auprès de l'hôte ?Cdt Latest reply by Nina48

I've just received a payout, less than half of what I am due for a current guest. Also transactions tied in with this that I don't understand. Does anyone know of a phone number or email address that I can use to speak to an Airbnb staff member about th... Latest reply by Olivia1

Hi Airbnb Community, The host of my reservation for Labor Day weekend canceled today with no explanation. I have had this reservation for months. I have tried to reach out to Airbnb 800# and online because everything else is either booked or the price is ... Latest reply by Mike-And-Jane0

I have a guest inquiry and asked if how old is the building. So I explained to my guest that the buidling is not that old and they can send a relative to check the room. Base on our experience, most of the people booking to us in Manila, Philippines, is s... Latest reply by Maria481