What hosts are saying

    Hi Ive booked a villa and the location is about 30 minute drive from where advertised on the AirBnB listing. I learnt this after being given the address post-booking. It’s past the cancellation refund point but would I be able to get a refund based on the... Latest reply by Helen3
    How can I discuss a problem with a real person at AirBnB rather than a computer? I have tried email, but I am receiving computer generated responses that do not address the problem. Latest reply by Helen3
    My question is this: Why is Ms. Catherine Powell stating that Airbnb is working to give hosts the authority to make cancelations, related to covid, as they see fit but the "support" staff and the extenuating circumstances policy state that if you have al... Latest reply by Emiel1