Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Rebecca
The last people who stayed in my house have left it in a state that I do not feel comfortable renting out to the next people. They come in a couple days and I want to let them know in advance that the last people have destroyed my house. How will this neg...
Latest reply by
Sarah977
This is my week for Airbnb headaches it seems Right bow I have a guest wanting to book in and check in Tonight but Airbnb has not confirmed their booking and has it as "AWAITING VERIFICATION" due to problems accepting their govt ID and photo ID. I've had ...
Latest reply by
Katrina79
Hello all! I am so excited to be a super host and thank you for welcoming me to the community! I have a question. I have a friend who has started her own cleaning service for rental houses. I was wondering, would it be frowned upon for her to reach out...
Latest reply by
Sarah977
My last guest accidentally left an entire suitcase full of clothes. By the time the cleaning crew came to clean the guests were 4 hours away. They asked for the suitcase to be shipped to them and they would pay the costs. Should this come out of their d...
Latest reply by
Lisa723
My husband and I are selling our house after almost 2 years hosting, so sad!! But since we are moving next month to DC, we must.I have been trying to contact Airbnb for ages. Every time I call there is a 30 min to an hour and a half wait! I cannot get ...
Latest reply by
Helen3
Any suggestions for how to get a response from Airbnb support? I sent a request about a reservation over 48 hrs ago and am still waiting.
Latest reply by
Gordon0
Hi!How to unblock smb's account if it was blocked due to a fraudulent reservation?They say to read the community safety standards and let them know to reactivate account but it's not saying how to notify them this. No support is offered to our request.The...
Latest reply by
Lisa723
Cleaning service offered and also meeting and greeting guests while you are away or not around.Strict covid 19 cleaning rotinue applied .
Latest reply by
Quincy