Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Mr. Bear and I in front of our Airbnb cottage. Latest reply by Helen3

What’s the process for filing a complaint against Airbnb customer service staff? Surely there is a mechanism for this. Latest reply by Anonymous

Recently, all hosts got an email from the founder of AirBnb. He made a variety of promises to hosts about financial assistance and 25% of canceled reservations back. Ect...Ect.. Could we get an update on where he is on following through on the promises he...

Thanks to a lovely post by @Cathie19 I would like to show the reason we stay focused, safe and positive. In Australia we have had a tough couple of years.We have had a prolonged drought......Then came the bushfires........As awful as it is to see someone... Latest reply by Melodie-And-John0

hi everyone, i had 4 requests and 1 (possible) booking for one month, as i understood it was requests from same family (under different names trying to book my place) that insisted on a very low price for one month (price for 1 person but wanted me to ... Latest reply by Quincy

Hi all, I have read that us hosts will get up to 25% return for all cancellations due to COVID-19. Anyone knows when these will start getting sent out? Latest reply by David3267

Just wondering when payouts are coming for the cancellations for April. Also wondering why we have not had contact to participate in the super host grant program ? Anyone know why ? Latest reply by David3267

Hello I thought that we would get no cancellation fees between April and end of may, I had a booking, for June ,yesterday my guest cancelled because of Covid 19, I had a strict cancellation policy, but I received nothing. So does this mean that cancellat... Latest reply by David3267

We understand this virus outbreak has tremendous consequences to the worldwide travel & tourism and hospitality industry. However, we are convinced that the crisis will eventually come to an end and people will continue to travel for business or pleasure.... Latest reply by Christine615

Has Anyone received an Email from Airbnb about the grant program? Latest reply by Christine615