Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Erin5752
Hi, I accidentally cancelled the reservation and I want it back. I already payed half of the price and it is not refundable. So it makes no sense for me to book it again and pay again. What can i do? There is no "undo" button unfortunately Is there a way...
Latest reply by
Helen3
We recently declined 2 reservation requests from guests who both tried to contact us (via email or phone number) outside the AirBnb platform. For this reason, I declined the reservation requests only for those declined requests to then “count against” my ...
Latest reply by
Helen3
Hi all, We have now had a a month of bookings cancelled due to Covid-19, and in all likelihood will have bookings throughout May & June (and beyond?) cancelled too. As Airbnb hosts we have certain people that we rely on to help us, such as our lovely cl...
Latest reply by
Helen3
Three times this week guests would sending me an inquiring about an open date. Even when the date was open, when the guest went to book it the Airbnb system would not allow them to. The Instant Book setting is ON in my settings. A couple of days ago ...
Latest reply by
Charles224
Hii am hoping someone will help me. I am wanting to give guests a 50% refund for when they cancel. They cancelled after the COVID-19 Airbnb rules apply. They are technically meant to lost 100% but I don’t think that is fair. If someone could tell me how I...
Latest reply by
Mark1357
Rainy day recess:Child tested ideas for activities when everyone is stuck inside, using stuff you already have on hand. For babies who can sit up unassisted and older toddlers too!Knock the blocks- use the largest lightest weight blocks you have & do re ...
Latest reply by
Sally221
As a host how can i cancel a booking that has already but booked (instantly)? We need to cancel due to COVID-19 and we are not comfortable hosting.
Latest reply by
Chris12311
Is anyone else having issues with editing their listing? I have tried to update photos in my listing. Whenever I re-arrange the order, add new photos or edit captions the photos are copied at least twice and added to the end of the listing. Sometime the p...
Latest reply by
Judy700
I no longer can see the income these cancelled bookings would have generated. I need to be able to quantify my losses for Covid-19 assistance. Does anyone know how to see the original amount on the bookings? the all say $0 now. Barb
Latest reply by
Barbara1639
Hi i'm a relatively new host and have noticed that smart pricing is not working for my one listing. No matter if smart pricing is on / off or what my minimum price is, it just seems to pick a number at random. I recently felt obliged to accept a booking a...
Latest reply by
Susan1690