Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I am a host and my sister called me about a really bad experience a good friend had at an Airbnb. They paid a cleaning fee and when they got there it was filthy. They cleaned it up as they did not want to wait for the host and they wanted to enjoy being... Latest reply by Rhonda45

Hi, we just listed our property and have a guest trying to book and add payment. She is getting an error message that said it’s not turned on to accept payment. I did send her a special offer. Could this be something on my end or is it an error on her en... Latest reply by Brandice1

Dear Admins, can we get some clarity about how Air Cover for guests works.When the guest has a grievance, that the host does not agree with, where will the refund or discount come from?Who pays (or sacrifices their payout): The host? Airbnb? A 3rd part... Latest reply by Linda1556

Today I finally caved in and unlisted one of my properties, I can’t continue to have this kind of stress, guest destroys the properties and airbnb takes weeks to respond, they request money back for lies and they are ready to give it to them. Super sad to... Latest reply by Emiel1

im trying to list my place and make all steps goodbut once i but phone no and the ID , the app give me massage that will review my data and will send me mail. but this never happened!!!!! and when i tried to login a massage appear that my account locke... Latest reply by Emiel1

We had someone enquire whether we''d give them a discount. We replied telling them no - but I'm getting asked by airbnb to approve or decline them - any suggestions what I should do while we wait for them to respond? We don't want to spoil our response ti... Latest reply by Mike-And-Jane0

Is there compensation when the host cancels your stay at their Airbnb? They cancelled for the the biggest festival of the summer. Now I have to pay more for a smaller place. We are at their mercy and they have no consequences Latest reply by Mike-And-Jane0

Our guest who is leaving today after 6 nights informed me last night that our local town hall have been cleaning the streets every morning since Monday using a jet washer and waking him up. It’s obviously not too bad as he asked to extend check out this ... Latest reply by Dora486

Hi! If my guests were charged a security deposit with their booking, but it doesn't show on our breakdown of payment to us, will that be refunded by Airbnb?After reading older posts, it seems as if Airbnb holds the security deposit and releases it if no c... Latest reply by Stephanie365

Dear Airbnb Community! I would like to suggest to have the option to allow instant booking on certain days or certain period on my calendar, e.g. low season; when I'm sure I would like to receive guests anytime or more guests.But also on other days someti... Latest reply by Quincy