Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hello y’all. I have a question When I stay in an Airbnb, I have multiple dimensions to rate the host. Though when rating a guest, I find it lacking. When rating a guest, we are give only 3 categories. Cleanliness, observation of house rules and overall... Latest reply by Joanne155

I am a new host and had a guest throw an unauthorized party and cause almost $1000 in damages which prompted me to submit an AirCover claim. I’d been working with a Sr Support Ambassador which was good, unitl it was escalated to another person., which is... Latest reply by Don4271

Where do I start? 50 Homes Listed at the top of the Screen- So 50 types of homes at the top of a screen to choose from?! I DO NOT believe this reflects the way that most people search and book stays! Someone, (hint Brian Chesky), has lost touch. Location... Latest reply by Mandrake-And-Karen0

My guest has invited secretly someone else to stay over for the night even though she booked for one guest. Where do I stand with the person who was not invited or booked in? Can I tell him to leave? Latest reply by Jennifer1897

Hi there, We live in Cape Town, South Africa and are interested in house swapping with someone in December/January. Preferably New York, but will consider any option. Latest reply by Roger799

So I just had the worst experience with Airbnb support I have had in the 4 years my wife and I have been hosts. We are in the Coachella valley and had a Coachella festival booking that canceled at the last minute. We got another booking @7:30pm on the f... Latest reply by Liana1935

I furnished a 2 bedroom townhome to cater to corporate clients but am having no luck. All the furnishings are new or very lightly used. I have a full custom wood king bedroom set (very sturdy- this will last) with like new mf mattress and new linens, ligh... Latest reply by Mike-And-Jane0

I have been with Airbnb for a year and have hosted around 35 guests, ALL of whom have rated me 5 Stars. On 4/15/22 my account was suspended because I allegedly sent an email with sexualized content to a former guest. It was a silly email, juvenile... Latest reply by Emilie

Ugh! It's happened again. A guest moves to the US from another country and books a stay but the address is not yet updated to being a US address. Guest leaves a stellar review that places our rental at the top of most desirable places to stay. Airbnb's... Latest reply by Mandrake-And-Karen0

My messages on Airbnb says I have four messages. I tape on the messages an I find only one message pending. Is there another place that messages are sent to me? Maybe they are messages from Airbnb it self. I don’t know. This has happened before. Any sug... Latest reply by Emiel1