Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Hi,We recently rented a property with water from a private source, which means that the water was brown. The house owner advised us that it is good for cooking, but not so good for drinking. The water was consistently brown.The question is if she is suppo... Latest reply by M199

It's rare, but it happens. It happened to us this last weekend -- a guest who did not follow our house instructions -- left trash strewn about our home, dishes, everything looked like a trashed hotel room. On top of that, they broke several pieces of ou... Latest reply by Sarah977

I just accepted a booking, and upon further (more careful) reading, the guests want to cancel because they worry it won't be a good fit for their pet. I have never had to accept a cancellation before. Will it count against me? Will they need to pay ... Latest reply by Colleen253

Hi there, I'm new to Airbnb and I am committed to the enhanced cleaning protocol and I thought I had said 'yes' to the question, plus I've read all the resources on it, yet it's not showing up on my listing?? Not sure what I'm doing wrong. Thanks for any ...

I am looking to hire 1 Superhosts to manage my property in Reston Town Center. It is a townhouse with three bedroom, 2.5 bathrooms and one car garage. It is close to new metro and walk distance to all major office of technology companies including Google,... Latest reply by Teri

As the heading says, I booked an air BnB and the host 3 days before informed us that there was no heating or hot water in the premises any more. Asked me to cancel and I would get a full refund. It tells me I won't get a full refund and he doesn't want to... Latest reply by Mike-And-Jane0

Hey all, Anyone else seeing this? When an inquiry comes in for a booking it no longer shows the star rating of the potential guest's reviews. Just "X Reviews" and when you click on that it brings up the review wording, but no rating. Why is making it ev... Latest reply by Ryan2352

that is the most stupid joke?You set up a secure deposit but HOST can not use it so what is the purpose to ask for a SECURE DEPOSIT ?You make a claim agains the guests for any property damages make for them, so airbnb resolution center said doesnt qualif... Latest reply by Fernando1561

Hello, i am sure lots of you had the same situation as i have right now, but its for the first time for me.my guest booked my aprtment for 32 days. He asked me about discound except of weekly discount i had offered and sent him special offer. he checked i... Latest reply by Helen3

Hi Nandan this side from Jaipur,India Latest reply by Debra300