Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

I have always had instant bookings but had it set so that you could not automatically booked unless you had positive feedback from other hosts.I received a booking for 7 boys aged 18-19 years of age. I only have a 3 bedroom house. This boy only joined ... Latest reply by Brian2036

Just a few minutes ago a guest attempted to book our listing for 9 nights and encountered problems with this defective website. Apparently they spent a couple of hours trying to request the booking. They have no reviews although they frequently book STRs ... Latest reply by Emilia42

Airbnb recently released a brand new Performance Dashboard. While it's not perfect, it's a HUGE step in the right direction. It's something that should have been years ago, but as we've seen with the recent layoffs, Airbnb is focusing on the host communit... Latest reply by Mike2465

Hi - wondering how others would deal w/ this situation. I have a guest that booked for 5 nights, on the morning of their supposed departure they requested to stay for another night...the house was free, so sure I'll take payment for one more night. Later,... Latest reply by Leslie708

Someone sent a request to book the place to check in same day or tomorrow and Airbnb is requesting for ID or payment. For same day check-in you need to wait for 8 hours or 12 hours for next day check-in otherwise you need to wait for 24 hours if the pers... Latest reply by Kelcee0

I booked my reservation and paid the deposit now my second payment is scheduled for today October 30th and Airbnb still hasn't took the money out, when does Airbnb usually take the second payment? It won't let me make the payment it just says scheduled Latest reply by Mike-And-Jane0

My guests are 9 days into a 19 day stay, £1000 to them just under £900 to me. They have found a flat faster than expected so want to leave tmw. They booked on a flexible cancellation policy. But I can't find out if I owe them money, if so how much ..... a... Latest reply by Mike-And-Jane0

Why can't the revenge review policy include situations that creep up that are between a host and guest which goes against a guest for example: eg #1 A guest shows up with 4 guests at check-in but only paid for 3. The host opens up a claim after approachi... Latest reply by Brian883

If Airbnb cancels a reservation, why do u let the guest give you a rating??? How are they supporting the host that way??? The guest should NOT BE ALLOWED TO REVIEW THE HOST IF THEY VIOLATED THE RULES AND AIRBNB TOLD THEM TO LEAVE!!! Do u think they are g... Latest reply by Fred13

Since July the Claims Dept have not given me my money due to guest damages. I have called numerous times with no resolution. The customer service which is the main number have access to nothing and can only add notes and escalate to Claims Dept. They ne... Latest reply by Mike-And-Jane0