What hosts are saying

    I have a voucher given top me for a cancelled holiday due to covid that expires in December, but for some reason its been made inactive when using it to book somewhere. -I messaged support in the app and was passed on to someone higher up but haven't rece... Latest reply by Mike-And-Helen0
    This topic is part of the Community Center Festival of Hospitality. The original topic was published in the Spanish-speaking Community Center by @Gloria342 and we have translated it below. Hello, everyone! Before you criticize me for the v... Latest reply by Michael6001
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    I stayed at a property a few days ago but had an issue with cleanliness and covid safety (opened foodstuffs that hadn't been discarded ). I attempted to resolve issue but had signal issues so couldn't until do it in the allotted 24 so no refund guarantee... Latest reply by Brian2036
    Hi anyone have any tips on getting my resolution payment ? Guest caused over 3500.00 in damages , paid through resolution centre that was confirmed and now airbnb is giving me the runaround because they've lost the payment . Latest reply by Mary419
    Hello, One of my gests made the booking through his own account for a member of his family (I guess so or a Friend).So he never stayed at my appartment but left a false review and gave a bad mark (3)Of course I could answer (and I will), but the mark wil... Latest reply by Brian2036
    My credit card was used by airbnb for a transaction that I never made. The customer care rep 'Jhon' just sent an standard email saying my friends and family has used it. They refuse to give the name on the account where this booking was made. Noone has my... Latest reply by Petr830