Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
So, I had guests, a couple in their 60-es. They were nice and have a lot of nice reviews but there are a few things future hosts would like to know. I am not sure how to wrap it in cellophane so I would appreciate your help. (They didn't review me yet but...
Latest reply by
Sarah977
Does anyone else find the deadlines for filing host guarantee claims for damaged items (or recovering costs from a guest's deposit) ridiculous? My place is at 90% occupancy, and I usually have back-to-back-bookings with one guest checking out at 11 AM and...
Latest reply by
Helen3
As a consumer, I get to pick and choose where I go and where I stay. If a location that is a air bnb, that is not in a home, but is a separate location , mandates anything that is medical, in the boundaries of the USA , I will not be staying there. If I c...
Latest reply by
Liv
Hello everyone,
We’re back with our Ask an Ambassador! Today we are talking to Ambassador @Sabrina216, a Superhost from Denver, Colorado (USA), about her hosting journey and how she chooses the best cover photo for listings!
Can you share the stor...
Latest reply by
Sarah977
Any thoughts on how you would word a review for guests to indicate much higher than average amenity usage? Otherwise good guests, just really cleaned out everything we offered and two loads of laundry, two FULL dishwasher cycles from a 2 night/2 person ...
Latest reply by
Anonymous
I have a series of messages from a guest with no profile photo and limited information in their profile asking to bring a service dog. My listing states no pets. Is there ain AirBnB policy/reccommendation on service pets? Can I decline a booking if the...
Latest reply by
Anonymous
Hello fellow Airbnb Plus Superhosts, I wanted to ask about your experience opening a claim with Airbnb Host Guarantee claim support. I have referred my neighbor Muris who owns the penthouse in our building to Airbnb and I have been mentoring him since the...
Latest reply by
Henry-And-Lilian0
Hi there I recently signed up for the first time to AirBnB. I booked an experience, paid for it and received an email receipt from AirBnB. The email receipt includes a link to the itinerary. If I click it it tells me that I don't have permission to access...
Latest reply by
Emiel1