Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
Hello fellow Airbnb Plus Superhosts, I wanted to ask about your experience opening a claim with Airbnb Host Guarantee claim support. I have referred my neighbor Muris who owns the penthouse in our building to Airbnb and I have been mentoring him since the...
Latest reply by
Henry-And-Lilian0
Hi there I recently signed up for the first time to AirBnB. I booked an experience, paid for it and received an email receipt from AirBnB. The email receipt includes a link to the itinerary. If I click it it tells me that I don't have permission to access...
Latest reply by
Emiel1
Can Airbnb share with hosts the dates or date ranges that potential guests are searching on their listing? It would allow hosts to update booking requirements if necessary. For example, hosts could alter minimum stay requirements, add discussion to thei...
Latest reply by
Emiel1
Can anyone help navigate the resolution center? I've filed two claims that escalate all the way to the host guarantee and each time I do all I get from Airbnb is cut and past messages saying that they haven't heard from me and they are going to close the...
Latest reply by
Emiel1
Hello, I’m not confident at accepting a guest request when there appears to be no profile at all - I clicked on their name, and there was nothing, just a first name and their town. I know you won’t get a full name or photo ‘till your accept, but is it nor...
Latest reply by
Emiel1
The day after my guest moved in with an anticipated 2 month stay, they called with extreme accusations and general freaking out that my queen bed had bedbugs !!! (and a couple of other not as serious complaints). Of course I knew it wasn’t true.I never ac...
Latest reply by
Brian2036
Dear community, is their a host out there that would know if it is possible to send a discount amount to a past guest to stimulate a subsequent stay? Some guests are more respectful of the space than others. I would like to offer a $50 gift card applicabl...
Latest reply by
Anonymous
Hello,I am new to hosting. I have someone who has requested to rent my place for 35 nights, they don't have any reviews. They have just joined Airbnb. Should I accept this or decline? Does anyone have advice for this situation?
Latest reply by
Brian2036
Being vaccinated from Covid 19 does not prevent the disease, it may just lessen the symptoms. Since there is pro's and con's to this experimental medical treatment, there are those of us that choose to not get it. We should not be demonized. For any disea...
Latest reply by
Quincy