Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Bashir29
We are SuperHosts in Los Angeles. The City OF LA gave us an HSR number that somehow will not work on the Airb&b site. Airb&b has punished us by locking our account into 30+ day only stays. We have very few bookings now. We've explained over and over to ...
Latest reply by
Nick
Dear Community,I m wondering if you could help me in contacting the Airbnb helph center by voice.I have a propriety in Sicilia that I rent twice through Airbnb this past August 2020.One of the rental transformed our propriety in a judge night club 3 times...
Latest reply by
Nick
We've been hosting for a bit over a year now and have recent issues with the star rating system due to mixed messages conveyed by airbnb to hosts and guests.We figured after reading a bit that 5 star means good and as expected, 4 star means not as good as...
Latest reply by
Melodie-And-John0
Im wondering if more people have this problem, and what to do about it?! My super host status has gone to sh*t these past few months and Airbnb isn't doing anything to prevent it. Im getting a lot of request that I Simply cannot accept due to local covid ...
Latest reply by
Mike-And-Jane0
As s guest, I had never had any bad reviews. Then I had a misunderstanding with a host about how clean she wanted the apartment to be. It was literally a misunderstanding. After discussion with AirBnB (even the lady on the phone agreed the host was being ...
Latest reply by
Jessica-and-Henry0
A guest wants out of the contract she entered into when she booked my place. She did not read my house rules nor the cancellation terms. Is cancelling and wants a full refund. I refused, naturally. Now she's sent a resolution request for the money. I appa...
Latest reply by
Katrina79
Maybe this has already been discussed, but I didn't see it posted anywhere here.
I just tried calling Airbnb to take issue with a cancellation under the new 'agreements don't mean anything' policy. A pre-recorded message says that Airbnb isn't offerin...
Latest reply by
Betty190
I got my three star review for location. All the others were 5 stars. Guest said it was further from the city than she thought. My listing is accurate. It says 5 miles to downtown and 8 miles to the beach. She said it took 17 minutes downtown, which means...
Latest reply by
John5097
I have a property in Myrtle Grove that we recently renovated an intend to use as a 2nd home. We are interested in offering the property as an Airbnb property when we are not using it. Looking for a possible manager as we live out of town and are unable to...