Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

I just found out that a current guest has a big dog at my property. I have it stated in several places that pets are not allowed to protect other guests from allergies. How would you word a message to them that they are in violation of the house rules and... Latest reply by Crystal223

my property suffered from natural disaster of flooding and now my guest is claiming their damaged property , I'm not sure how to do my claim so far no one tried to contact me. Latest reply by Mike-And-Jane0

Following this year's theme, Christmas is also weird. Even so, our cities are the constant to better times, still looking festive and the best they've been all year round. London might not be the same this year, but December still remains the month ... Latest reply by Nick

Hello,We are staying in New Orleans and the Airbnb is NOT Clean. The walls are scummy and the bathroom. I am very concerned because of COVID. Also the heat in the unit we rented is all but non existent. We are freezing. What are my options to cancel the r... Latest reply by Sarah977

I'm just getting started renting my home in a few weeks. As I've been interviewing cleaners, they are saying that they require 24 hour vacancies before cleaning. Is there a setting we can setup on our listing that requires 24 hours before the next booking... Latest reply by Tom2819

@Airbnb On 31st December I arrived in Javea only to find my airbnb booking did not exist. I instantly rang airbnb support services and they told me that they needed to try to make contact with the host and give them a grace period of one hour to respond, ... Latest reply by Lisa723

Hey! I'm looking for someone to share apartment with in summer 2021 in Berlin. I'll be staying there for about a month (mid June-mid July). Please contact me if interested. Latest reply by Yanelie0

Hey Community -- I'm just starting out with vacation rentals and have purchased my first property (wohoo!). I'm vetting co-hosts and one of them mentioned that since they're a superhost that superhost status will transfer to my listing. Is that accurate? ... Latest reply by Kameshia1

I am confused about this ad. I booked this ad by the understanding that by default 2 guests are assumed and not just one. And then you have to pay more for the second guest. Because when I made the booking I did not bother to change the guests from 1 to 2... Latest reply by Lisa723

Hello,We were wondering if any of you hosts have a copy of the actual policy or have more details about “host protection insurance” (HPI)? We keep inquiring with Airbnb to make a copy available to us to review, as we would like to know the circumstances u... Latest reply by Ute42