Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Monique1281

Hello,I had the most annoying and disturbing thing happen to me today! I am a superhost and I could not log-in to my account today. When I wanted to log in, the website asked me to provide my phone number for a confirmation code. After I received the cod... Latest reply by Michelle2461

I am travelling to the Canaries at the end of the month and am aware of the requirement for the negative test in order to travel.If my test is positive am I able to claim extenuating circumstances-even if the host policy is strict?or will i lose the full ... Latest reply by Emiel1

Had a guest who originally booked for a month, then extended to 2, then to 3, then added a final extra week. All good, and glad for the business. To recognise the guest's long stay i offered a reduced rate for the extra week - being the first week of th... Latest reply by Debra300

Hello everyone!In october airbnb canceled my guest reservation two days after he made the check in and they said he get full refund but the guest didnt accept to pay cash cause he said i have make the payment once . So i spoke with airbnb specialist and t... Latest reply by Daniel7762

The attached screenshot shows a selection that hosts are expected to make when preparing a listing. However, this field is not even viewable by guests so it's unclear what the purpose of this field is. Am I missing something here? Latest reply by Cave0

Here is a link to what has occurred: https://news.yahoo.com/airbnb-glitch-cancels-trips-deactivating-174705552.htmlAirbnb Data Breach Nov 11, 2020Some reps are not aware of this situation. With airbnb going public soon this is a pretty big deal. Called ... Latest reply by Kurt-And-Summyr0

Hi Hosts, Just wondering what you're all doing about Cancellations in this time? I have tried to change my cancelation policy to flexible so that guests can cancel up to 24 hours before and get a full refund, however it doesn't seem to apply to current b... Latest reply by Dale711

Hi,We have been shutdown in SA so my guests cannot come. How do I cancel or refund money without being penalised Latest reply by Helen427

I will I know if I'm getting my room that I paid for do you not find out until they take the payment which could be in 24 hours when I'm trying to get a room today Latest reply by Sarah977

I made a reservation on Oct 19. I made one payment for the reservation. I made a second payment for "extra services". I cancelled the reservation today. Payment 1 is in the process of refund. Payment 2 seems to have been lost in the process. The hos... Latest reply by Anonymous