Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Amanda3346

I hope this doesn't turn into too long a read, I'll try and simplify it. 6 weeks ago, I got a booking from a gentleman. I forget whether it was instant booked, or he sent a request, and I don't know whether all that is relevant to what happened; but his b... Latest reply by Sherry346

Funny story. I recently hosted some very delightful older ladies for a surprise girls trip birthday. The organizer booked and was brand new to Airbnb. She had lots of questions-- did I have toilet paper? Pillows? Sheets? I think she must have been worried... Latest reply by Lawrene0

I could use some help. We have a review that was posted yesterday (11/25) from a guest who stayed 10/19/19--a year ago. She said "It was very dirty". Our reviews are over the top in all areas, especially cleanliness. However, the day this person arrived I... Latest reply by Sheila187

Alberta has just implemented Covid restrictions to include “no social gatherings” for the next 3 weeks.I have renters booked to come in 8 days. If they were to receive a fine for a “social gathering” at my place, am I responsible to pay that fine or is it... Latest reply by Helen3

Airbnb security deposit is a false security for hosts. They just burst that “trust bubble”. What they don’t seem to understand is that you, the host is the backbone of their business model. Act like it and Airbnb will act accordingly as well. Why do you... Latest reply by Debra300

....................and yes, you knew it was going to be disappointing!!!!I have just asked Airbnb Help about temperature testing guests on the doorstep. A really wishy washy response -pretty hopeless really. What do we do if they DO have a raised tempera... Latest reply by David6928

Lately I've been getting lots of inquiries from scammers so I report and block them right away. Reporting them doesn't stop the timer of 24 hours to reply to enquiries so while I've been always responding within 5 to 10 minutes my response rate has now dr... Latest reply by Mikki0

In a previous conversation, it was recommended to turn off instant book. I was just about to do it but one of the precautions I was agreeing to confused me. Does anyone know what it actually means to ..."lose penalty-free canceling or requiring positive ... Latest reply by Emilia42

Is there any way as a host to flag an account in a way so that they can't automatically book with you again, and I don't mean by reporting them, I simply mean so that as a host I can have a say if I don't personally want someone to come back because of fe... Latest reply by Helen3

Hi all, we had a bad experience with a stay (house was filthy, mouldy walls, hair in beds, stank of smoke, things broken).We left first thing the next morning because my child’s asthma was playing up because of the smoke smell. Host refused to refund me s... Latest reply by Vacation190