1.5% Debit Transaction Fee

[Jenny838]

I just received an email about a payout for a guest I am currently hosting. The payout shows it is expected to hit my bank by June 25th via a 1.5% fee debit transaction. I am not set up for the fast pay option. Does anyone know if this is a new fee assessed to the host when a guest pays with a debit card? 

[Joan2709]

@Jenny838 

What is your current default payout method?

[Jenny838]

It goes directly to my bank account. The payout I received a few days ago and all the ones before never had this fee. 

[Joan2709]

@Jenny838 

You are not using a debit card to accept the payments that is attached to your bank account?

[Jenny838]

No, it goes directly to the account via ACH. 

[Joan2709]

@Jenny838 

Ok...that is weird. Can't think of a reason for it? You'll have to contact Support to see what's up. 

[Jenny838]

Thank you for trying to help! I’ll call them.