Airbnb app with Huawei phone

[Kadek56]

Airbnb hosting function doesn't work on my Huawei phone. I've tried to reinstall the app a few times, but the problem remains. Why that happens? Airbnb app doesn't support Huawei devices? Is there any solution?

[Rebecca]

Hi @Kadek56 👋

Sorry to hear you're having troubles with the app. Can you please confirm if you have access to the GooglePlay Store to download the Airbnb app? 

[Kadek56]

Yes, I have GooglePlay Store and downloaded my app from there.

[Rebecca · Accepted solution]

Thanks for your reply @Kadek56. Would you be able to try these steps please? 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

[Juan5720]

Did yuo sorted this problem? I have same issue with AirBnB downloaded from Aurora Store in Spain. @Rebecca 

[Rebecca]

Hello @Juan5720 👋

Thanks for getting in touch. Have you tried the troubleshooting steps shared above? If so, and the problem persists, can you share a screenshot of the issue and I can raise it with the relevant team 😊

Looking forward to hearing from you either way.