Calendar Sync (import) with details from Google Calendar

[Mark5120]

I've got syncing working both exporting to a google calendar, as well as importing from a google calendar.

For exporting, the google calendar does show some very basic information, including the reservation confirmation string, last 4 digits of the guest's phone number and a title that shows it's "Reserved."  These details are all very helpufl.

For importing, the airbnb calendar blocks off the dates of the event pulled from the google calendar.  Unfortunately, that's it.  There are no notes or details from what was created in the google calendar.  This means I have to go look at the google calendar entry to see why the dates are blocked off.  If a date is blocked off in airbnb, there's nothing to even indicate that it's due to an imported event rather than a manually block entered in Airbnb's app or website.  Are there any options hidden away somewhere to allow Airbnb's Calendar to import any details from the Google Calendar event?

[Sophia]

Hey @Mark5120, I hope you're well 😊. 

I wanted to share this Resource Centre article about Syncing Airbnb calendars with other calendars
that you may find useful. 

I'm also just tagging one of our wonderful Hosts @Joan2709 who created a guide on How To Use Pro Tools For Your Calendar To Set Custom Pricing & Trip

Perhaps she may be able to shed some light on the issues you're experiencing 🤞🏽

Best wishes, 
Sophia

[Joan2709 · Accepted solution]

Hi @Mark5120 

Yes...unfortunately, Airbnb removed a lot of functionality when it comes to imported calendar information and notes. Since the Summer 2023 release, bookings from another platform (or Google Calendar) simply show "blocked" on the Airbnb calendar. They also removed alot of the notes functionality. You can still add a note to a date (indicated by a black dot), but you have to click the note tab in the right panel to see it. Once a date has passed, you can  no longer view any notes you created. The at-a-glance view of notes on the calendar was also removed.