Dear All,I see the Guardian is standing up for consumer rights in the UK. Hopefully Airbnb will now modify their current cancellation refund stance to comply with what most people (Which and CMA) believe is the law in the UK https://www.theguardian.com/...
Latest reply by
Mike-And-Jane0
I have called support and asked for an escalation to fix my issue so many times I cannot count. They need to synch some tax verification files with Palm Beach County FL or something like that so I can rent them short term (below 180 days). Last February A...
Latest reply by
Andrew190
According to CTV news - Ontario Canada has extended the province wide lockdown until February 19. Please check CTV news for further details.
Latest reply by
Flavia202
Hi everyone, I have just got my first guest! but no money is in the bank, how does this work, after I approved their booking dont they automatically get asked to pay? they have been here one night but no money is in my account, I'm not sure if I am suppos...
Latest reply by
Mike-And-Jane0
About two years ago, Airbnb introduced the 100% worthless 'discount' system for the monthly rate. Guests don't care about some arbitrary discount, they care about the final price. Ever since this discount system was instituted, I've never known exactly ...
Latest reply by
Renee237
Hello there brilliant hive mind, Perhaps you can help with this question. I have a guest who cancelled their reservation. They received the cleaning fee plus associated taxes back. They now want to come after all. If I send them a special offer for just t...
Latest reply by
Heather133
I had made a reservation a in late August for a month's stay in New Mexico (aug 25) ; and cancelled it a day later and received a full refund to PayPal as the agreement specifies. That part is fine. Then on Sept 1st the $2,200 was put through again and de...
Latest reply by
Mary419
please help am facing Payment issues.i input my bank card number instead of my account number and when airbnb issued my payout it didn't reach my bank account, what i did was contact airbnb about this two months ago and they told me when i input the right...
Latest reply by
Nick
Hello Everyone
First of all, thank you for reading. I will be a new host, and I have a swimming pool in my backyard. I asked AirBnb who confirmed that the Host Protection Insurance is automatically included with the listing/renting, which will cover aga...
Latest reply by
Helen3
If a reservation has multiple additions like VAT, Tourist Tax then Airbnb is summing it up into 1 amount.So the separate amounts are not made clear to the guestBut also the host is seeing only 1 total in Transaction History, named "pass through" , which i...
Latest reply by
Sarah977