Emergency help needed

[Julie6438]

Help !!! I can’t get anyone to help me

[Craig806]

@Julie6438,

What are you needing help with? 

[Inna22]

@Julie6438 this is a community group, not airbnb. Please call and choose the option that says emergency. If there is any danger to you, please call 911. Otherwise you can also reach airbnb through help chat or social media. I hope everything is well

[Rebecca]

Hello @Julie6438, 

I wanted to check in, how are you doing? Is everything resolved now? 

You can reach out to Airbnb's customer support on this page www.airbnb.co.uk/help/contact-us/, however if your personal safety is threatened, please contact the local police or emergency services immediately. If you're unfamiliar with local emergency services phone numbers, you can use Airbnb to dial emergency services now.

Thank you @Inna22 and @Craig806 for jumping in -  I hope this helps!

[Julie6438]

Thank you for answering.   I have received one phone call and some emails.   I have yet to fine someone to help me with this. But I have alerted out local police and obtained a lawyer.  I'm disappointed in Airbnb customer service.     I hope to get some help soon. One problem is....I work and cannot sit and stare at my emails all day, therefore after a certain amount of hours passed,  they will discontinue the thread due to inactivity .   So frustrated