I'm having this issue. I contacted Airbnb twice via phone while guest was there in middle of party (I do have the NO PARTY rule) and I even did a conference call. Guest refused to leave, cops were called, Airbnb won't pay me, guest refused to pay me, she gave a bad review, left my place a mess and airbnb says they won't pay because the guest did not spend the night. !!!!!!! They have to be joking, right?
I'm not leaving a guest like that in my home alone!!!! I'm EXTREMLY disapointed in Airbnb for allowing this type of guest behavior and I'm the one punished!!!