Handling a tax exempt reservation

[Audrey780]

I have a guest staying who is a federal employee. They gave me a form to fill out for tax exemption.

How do I file that with AirBNB so they will not be charged taxes?

[Mike-And-Jane0]

@Audrey780 All payments go through Airbnb so the guest should really be dealing with them not you.

[Sarah977]

@Audrey780  Tell them they need to contact Airbnb, that hosts have no way of dealing with that, as Airbnb handles all the payments, not hosts.

[Steven1482]

I'm currently dealing with the exact same thing right now. I sent a message to Airbnb and they called back. I asked them to put it in writing mainly because I was not able to understand the person that called me on top of me being partially deaf. 

[Kerensa3]

I have been dealing with this for weeks now and AirBNB says the only thing they can do is credit the renter back after. This hurts us as a host because I have to lower their nightly price to get it under their allowed amount including taxes. If they would take the taxes off ahead of time, I could leave their nightly price where it should be.  Very frustrating as I am involved with tax exempt organizations and we NEVER pay taxes then have them credited back after.