Help with adding Mexican RFC to Listing?

[Christopher1151]

Hi all.  I have a few listings in the US and I'm trying to add a listing in Mexico.  I have a CURP and an RFC and I'm trying to add the RFC to my account and cannot.  I have message Airbnb CS and they told me to do the following:

To update RFC, follow the steps below:
1. Go to your Account > Taxes
2. Scroll to your Taxpayer information section
3. Select Add tax info
4. Select Another country/region
5. Add your RFC for Mexico

When I select "Another country/region", I get this message and can do nothing: "Tax info is not available for your country
We’ll let you know when this feature becomes available in the country where you host. Learn more about supported countries."

I have tried the website, the ios app, the android app, and both airbnb.mx and airbnb.com.  CS has not responded since I told them that the step above were not working.  Anyone been able to find a fix?

[Bhumika]

Hi @Christopher1151 , we have a wonderful guide from Host @Karen3152 , where she mentions facing a similar issue with RFC and resolving it with Customer Support :  👉US Citizen with Property in Mexico, Paying Mexican Taxes 👈 Inviting experienced Host @Karen3152 , if she can help us with ideas to get through this issue 🌻 

[Karen3152]

@Christopher1151 Are you trying to add your RFC before you list the property you have in Mexico?  If so, that might be the problem. 

[Christopher1151 · Accepted solution]

Thanks @Karen3152, your other thread was super helpful on the path to getting an RFC!  Our property manager in Mexico was able to touch base with Airbnb MX and fix the issue.

[Karen3152]

Glad to hear it! @Christopher1151 

[Bhumika]

Thanks so much for sharing the update @Christopher1151 and marking it as the best answer 🙂 Did you get to know what was the issue?