How much would you compensate guests for this?

Ann47381
Level 1
Tucson, AZ

How much would you compensate guests for this?

Background: I own a studio that I only rent month-to-month. It's a family property, I'm a doctor and can't deal with frequent turnover. My previous tenant stayed for 4 months and long story short, begged me to stay until the night before the next guests arrived. The cleaner came, did her job, didn't notice anything off. I was working a 12 hour shift and didn't get to inspect the place as I usually do. Well, the new tenants got there for a 1 month stay and found: a splintered accordion pocket door from the 70's, a broken dresser shelf, a non-draining kitchen sink, and a trash pullout that was falling off the hinges. I'm horrified. I got the handyman out to fix most of these things the next day but I feel they are owed some compensation on rent for the trouble. How much would you all comp these guests? The cleaning fee? More? I'm super embarrassed about the whole thing.

2 Replies 2
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Ann47381 discuss it with the guest - Most decent guests will just shrug it off but appreciate the offer

Elisa
Community Manager
Community Manager

Hi @Ann47381 😊

I am sorry for the situation you are dealing with.

 

What do you think about our host's advice? What have you decided to do regarding this?

 

Warm regards🌻,


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