Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

This profile is a fraud. She asked multiple of her friends to pay for stays and write reviews without actually staying. She then paid them back outside Airbnb to generate leads. In the U.S., she stole credit cards and was sued multiple times in court and... Latest reply by Helen3

Hi there, I am a complete newbie. In fact, my listing is in progress. Question: can I increase the price depending on the number of guests? My space can host 4-5 people but I think it is unfair to charge the same for one and five guests. Thank you Latest reply by Eleftheria25

Hi ,how can i find more clients for my apartament? Latest reply by Sophia

Hi all! this is my first year as a host during the winter season and I was wondering if it is normal for bookings to slow down in January and February? I was pretty much fully booked from June to December but now for January and February it is looking ver... Latest reply by Peter3879

Hi. I recently had six guests in my house. After the stay they made me aware that they were not happy with some of the beds in the house. They didn’t ask for a refund, but I think I would like to offer one, as I believe that they were disappointed with th... Latest reply by Tonje9

I have activated my airbnb but haven't gotten any client yet. May I know if there is something I need to do [Title updated by OCM to make it relevant to the post] Latest reply by Bea2137

Lately I have had some humdingers so yes, I am overly tired and blah blah blah BUT, what is the point of even having a pet fee when guests don't mention any pets, or pay the fee? (2 out of 4 have urinated in the house hence the "pet fee")You find out eit... Latest reply by Joan2709

My first guest--a group of four fishermen--removed four bath towels, 1 hand towel, and 6 bath cloths. Because they were my very first guests, I priced the house well under fair market value and charged them only a $50 cleaning fee, even though the cleani... Latest reply by Debbie210

https://www.airbnb.ca/rooms/44249525?adults=2&children=2&pets=1&check_in=2023-07-01&source_impression_id=p3_1675533233_o0S2ntOAg1XM3qFj&guests=1&check_out=2023-07-15 the price shows 79, but when I go book it, it shows 91 Latest reply by Bhumika

I Iive in my home and Airbnb 2 rooms for long term lettings of 5-6 months. I am hosting a guest until May 23. They would like to have friends come to visit for the weekend throughout their stay. They are saying that they will be away for some of the t... Latest reply by Helen3