I am having an issue with the address of my apartment which i have listed.

Answered!

I am having an issue with the address of my apartment which i have listed.

i am trying to change the village in the address and it keeps giving me the message The address you entered is not accurate enough. Try adding a street or house number. 

 

we don't have house numbers there its a tourist area and i am inputting the postcode but it does not allow it

Top Answer
Patricia2526
Level 10
Manila, Philippines

Hi @Theodora51 

 

Use the Map Pin Instead

 

Go to your listing → Location

Click “Edit” next to the addressScroll down and click “Adjust map location”Move the pin to the exact spot manually


If It still doesn’t work.

 

  • Clear your browser/app cache or try from another device or switch to desktop browser (Airbnb’s mobile app has more bugs with addresses).
  • If nothing works, contact Airbnb support and ask them to update the village name manually, explaining that the area doesn’t use house numbers.

Best Regards

View Top Answer in original post

3 Replies 3

@Theodora51 

Do you have street names? Try adding that.

 

Also, Airbnb will not allow you to change an address once you have any bookings. You will have to contact them to assist you in changing the address.

Patricia2526
Level 10
Manila, Philippines

Hi @Theodora51 

 

Use the Map Pin Instead

 

Go to your listing → Location

Click “Edit” next to the addressScroll down and click “Adjust map location”Move the pin to the exact spot manually


If It still doesn’t work.

 

  • Clear your browser/app cache or try from another device or switch to desktop browser (Airbnb’s mobile app has more bugs with addresses).
  • If nothing works, contact Airbnb support and ask them to update the village name manually, explaining that the area doesn’t use house numbers.

Best Regards

Elisa
Community Manager
Community Manager

Hi @Theodora51 😊

Thank you for asking this question here!

 

I’m sorry about this inconvenience.

How is the situation now? Did you follow Patricia’s suggestions?

 

If that didn’t work, it might be best to contact Customer Support as Joan suggested. Do you have their contact details?

 

Warm regards 🌻,


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