Making a post

[Lindsay468]

Jenny, I’ve been asked to provide a receipt/invoice to my customer for 1 of her 4 night stay. I would like to post this question but cannot figure out how to post a question in the community forum. Can you please assist?

[Huma0]

@Lindsay468 

You have just made a post (in the Help section of the CC). Perhaps you thought you were privately messaging @Jenny ?

By the way, in order for someone specific to see a comment directed at them, use the @ sign and then their name as I did above. That way, they get a notification about your comment.

[Lindsay468]

Ha! I definitely thought I was messaging her privately. The app experience is a little confusing. Regardless, hopefully someone Knows the answer or I’ll post it again. I tried to edit my post but not finding success there either lol @Huma0  @Jenny 

[Huma0]

@Lindsay468 

I think you can't edit a post after a certain amount of time (not sure about that) or after someone has responded.

Perhaps post another comment here with more details about your question. From what I have understood, your guest wants a receipt for just one night instead of the whole four night stay?

[Mike-And-Jane0]

@Lindsay468 You could just create a receipt for the guest but it is really Airbnb's role to provide receipts and they will only do so for the full stay.

[Helen3]

they can use their booking confirmation as a receipt @Lindsay468