Hi everyone,
seems like some other folks here, I do also have an issue with receiving payments for past reservations. I'm constantly reaching out to AirBnb support, but every conversation ends up with "We are sending it to the appropriate department" and then nothing happens. It has been over 30 days that Airbnb is holding my payments. I only list one property, now for over a year and a half, and never had such an issue. Every time, the money was sent within a couple of hours.
I suspect that the issue began when I was sent a link to update my profile details. I did update it, and everything seems to be fine, but the payments are still in "Upcoming payments".
Could anyone from the community management please check out with the support team, about what is going on?