Next button not working

[Debi126]

Has anyone found a fix for this? Uninstalled app etc. Can put dates and location in, won't go Amy further 

[Rebecca]

Hello @Debi126 👋

Sorry to hear your facing an issue with the 'next' button - is it still happening? If so, can you try all of these troubleshooting steps and let me know if the issues persists? 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

Looking forward to hearing from you either way. 

[Greg2711]

Same issue, cleared cache, deleted files, removed app, rebooted, downloaded app, signed back in. When I click dates to go somewhere the black next button does not work, or the reset button. Like the whole bottom of the screen does not work in the app. All other apps work as normal. My wife has the exact phone and version and it works fine. Help.

[Rebecca]

Hi @Greg2711 👋

Would you be able to share a screenshot of where you're experiencing this issue please, and as above, could you let me know the device you're using also please? 

[Greg2711]

@Rebecca Android, Motorola phone, 2 years old, current updates. I've been in IT for my whole life so I'm pretty good with this stuff, but can't figure this out.

Adding a photo is not easy with this webpage.

It's the black "NEXT" button on the bottom right, after you select where you want to go and the dates. It's literally the first click you would make.

https://ibb.co/vxqdfXCD

[Rebecca]

Thanks so much @Greg2711. I can pass it along to the Airbnb team now. 

[Bonnie603]

I will have to use VRBO to reserve a place since your site wont fix this problem. Sad...

[Debi126]

Hiya, yes completed all of the above more than once. Still not working 

[Rebecca]

That's strange @Debi126. Would you be able to share a screenshot of where you're experiencing this issue please? 

Could you let me know the device you're using also please? 

[Debi126]

Hi @Rebecca, I'm using an Android handset. Unsure how to add a screenshot? I can't update my profile pic either

[Bonnie603]

I have done all of this and still the NEXT button has not worked for a couple days now.

[Sue2640]

I am in the same boat @Rebecca . Done everything . Cache  clear, uninstalled reinstalled app, it won't work. Soooooo frustrating.

[Christina2205]

The same for a few weeks now. 

Deleted app etc 

Im just using the Web browser at the moment 

[Ruth192]

Same as others' comments. Next button not working. 

[Mike-And-Jane0]

@Ruth192 And you expect us to do what about the 'Next button not working'?