No longer receiving app sound notifications

[Andrea6232]

Ciao to everybody,

today I got 2 requests for information, but for both of them there was no sound notification on my phone.

I am using Iphone with IOS 17.1.2.

I checked settings and apparently everything is okay.

Did it happen also to you?

I called Airbnb Assistance and  they told me to uninstall and reinstall the app, but before doing that I would like to have your opinion

thank you very much

Andrea

[Joan2709]

Yes...sadly the only way to add the tone back for now is to follow the garage band method work around method above. It will only work if you opted to received text messages from Airbnb. If you have turned that off in notifications, the workaround will not function unfortunately. The only way for push notifications from the App to receive the distinctive tone is for Airbnb to add that back to the App itself. 

[Pam2275]

Yes, this has also happened to me. I don’t know when I have an inquiry now, very frustrating.

[Ivana61]

No, same here. 1st I have one strange notification, now nothign!

[Ivana61]

Nothing happens. I just provide Airbnb with feedback, app feedback. Try to do the same. If we are bigger group more chances to change that…

[David11880]

Thanks