I am a property manager for 8 properties that I have under my one account. I am having issues with occupancy tax collection and distribution. I have chosen to have Airbnb collect the tax from the guest and have my owners pay the tax themselves to the appropriate government institution. The reservation amount was being distributed to the owners bank account but the tax was going to a default account which I finally set up for me. Even when I finally figured out that I had to set up a new taxpayer and assign a bank account to have it distributed to for each owner they are still depositing random tax to my default account. This is getting really annoying and makes me look bad in front of my owners by having to refund them the tax amount that should have been deposited into their bank account. Not to mention my bookkeeping cost to have this figured out every month.
Has anyone else had this issue ? If so how can I resolve it. I am not able to reach a live person to discuss this issue and if I do they haven't a clue about how to fix it.
