Sherif53
Cairo, Egypt
Level 1
I'm a frequent Airbnb user who recently encountered a seriou...
I'm a frequent Airbnb user who recently encountered a serious problem that reflects the need for improved customer support in...
When you sign up for Airbnb, it tells you that they collect taxes in Florida. Well, sort of. ONE COUNTY, Palm Beach County, does not participate.
When you read this: https://www.airbnb.com/help/article/2580/palm-beach-county-fl , it is still currently telling you to go to the County website to find out the rules. They don’t really post them, either.
You must collect the Palm Beach County Tourist Development Tax (TDT), and file it, manually, yourself. If you haven’t, taking Airbnb at the “We pay Florida Taxes, thing,” you will be fined for each late report, and still owe the 6% TDT.
Further, Airbnb does not collect the TDT. Here is how you can collect it yourself, though, through their system:
That will then collect the money needed to pay the local 6% tax.
Otherwise, the 6% comes out of your profits!
I just went back and caught up. It can be a bit expensive, with fines.
Why is Palm Beach the only county that does this? Can’t tell you. I asked. Got no answer. I would suspect that they like the fines. Otherwise, they would get 100% of the tax money through Airbnb.
Answered! Go to Best Answer
Wow! What a shock I got! I tried my best to follow all of the rules. I thought AirBnb was paying for the taxes - I can see that the guests have been charged! Were those only for the state of FL? Has AirBnb been paying them or am I going to get socked with a penalty for those as well?
I cannot believe that the County can penalize a whopping $50 per month when there explanation is so poor. i am appealing it, but who knows if that will work or not. OUCH!
Your help is 1000% better than either explanations on AirBnb or PBC websites. Thank you.
WEB BROWSER because their antiquated system locks up on phones, and iPad iOS Chrome. iPad Safari now works, but the way the Assessor’s office built their website uses some very clunky tech that takes forever to get into.
I’m the new Community Leader for West Palm Beach, which is the closest Community Group to you. Airbnb set up a facebook page for us. You can join at https://www.facebook.com/groups/westpalmbeachairbnbhosts
We’re here to work together to sort all of this stuff out!
Cheers,
Wife and I been with AirB&B and we are coming closer to cancel. We have made 5 calles to AirB&B without getting a straight answer. Brian, you are 100% correct. However, their support keeps asserting that they are collecting the sales tax ( even though the percentage is incorrect) and TDT tax and remitting it to the tax authorities. Five calls and same assertions. So what have they been doing with the monewy that they have been collecting from the tenant? No answer as of 5 months of inquiry.
I I am a CPA and understand the tax laws, federal, State and local mentioned to them that the rental sales tax now id 6.5% ( 2019 was 6.7%) and per the download excel report they are, for one, the percentage is incorrect, and two where is the money? I am paying the taxes and in the mean time
they are collecting the taxes, per the 5 conversations, but have not received a response where the funds are going. Out TDT account number was uploaded to their website and complied.
Next thing I know is that Airb&B changed out status to 180 days or more and we can not change it
back to the 7 day minumum.
I spoke to the Florida Dept of REvenue and tax collector in Palm beach County as Brian mentioned, they do not receive any tax funds.
For those that Airb&B are collecting the funds for Palm Beach County hosts, call and ask them if they are collecting the tax on the tenants. Most likely they will say yes, ask them where the funds are if the authorities do not collect the funds, they will not respond. It is becoming a legal issue. My name is Peter Camacho and you can call my office just do a google search for Peter Camacho CPA. Frustrating.
There are several threads on the Community Centre in relation to the tax issue, and also on the 180 day debacle (countless posts on FB groups and forums too) You can find the ones in the CC if you use the search bar. One recent thread below. Hope you get everything sorted soon - your head must be melted!
Better answer for Palm Beach County: https://community.withairbnb.com/t5/Help/Palm-Beach-County-180-Day-Delistings/m-p/1246497/highlight/...
For what to do about the 180 Day, and what is going on, see... https://community.withairbnb.com/t5/Help/Palm-Beach-County-180-Day-Delistings/m-p/1246497/highlight/...
If you’re still with us, I’m the new Community Leader for West Palm Beach, which is the closest Community Group to you. Airbnb set up a facebook page for us. You can join at https://www.facebook.com/groups/westpalmbeachairbnbhosts
We’re here to work together to sort all of this stuff out!
Cheers,
Hi Brian, thanks for the information. I just was notified that my listing now has a 180 day minimum stay because I need to add my registration numbers. I added the registration number months ago and I have been filling and submitting my payments since Jan 1 2021. I went back in and re-entered the information but I still have the 180 day minimum stay. Do you know who I can e-mail or call to get this resolved?
Hi Daniel!
I put support for that in another thread. Search Palm Beach County Tax and you’ll see one or more of them. Hard to keep re-writing. Let me know if you resolved the issue.
I’m the new Community Leader for West Palm Beach, which is the closest Community Group to you. Airbnb set up a facebook page for us. You can join at https://www.facebook.com/groups/westpalmbeachairbnbhosts
We’re here to work together to sort all of this stuff out!
Cheers,
The same happened to me!!
Thanks everyone for the helpful details
Hi Brian - do you know if this is still applicable in 2021? I looked for the community fee (I'm in the Web Browser), but don't find that. Can it be used with the Smart pricing?
The Community Fee is additional. This bug Airbnb fixed. They should pass through the County Tax for our county to us, as they don’t remit it. We’re the only county in Florida where the Assessor doesn’t like 100% compliance and to get paid fully. Fines, maybe? I know it was a two year battle with Airbnb.
I’m the new Community Leader for West Palm Beach, which is the closest Community Group to you. Airbnb set up a facebook page for us. You can join at https://www.facebook.com/groups/westpalmbeachairbnbhosts
We’re here to work together to sort all of this stuff out!
Cheers,
Hi Linda !
At this point, Airbnb is remitting the tax to you in your gross. You’re supposed to pay it out from there. If you find that isn’t the case, as whatever they’re doing for this seems to be a bit random, do let me know.
I’m the new Airbnb Community Leader for West Palm Beach/The Palm Beaches/Palm Beach County. If you have Facebook, join us at https://www.facebook.com/groups/westpalmbeachairbnbhosts. The goal is to have a stronger community where we can engage in improving our hosting, and dealing with common issues like our seemingly perpetual tax challenges with Ms. Gannon’s office.
@Brian1613 Thanks for you guidance on this. To confirm, is airbnb now collecting the 6% local tax from the guests upfront and adding that to our gross for us to remit to the west palm tax office? Or do we still need add the community tax and handle that internally?
Hello I have a cleaning company and we offer free COVID disinfecting. My contact number is
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