Hello,
I am writing about the resolution request I opened af...
Hello,
I am writing about the resolution request I opened after a guest stained my kitchen sink. We tried cleaning the sink t...
Hi,
My payouts from Airbnb have been paused since 1/7/22 as they say I have not verified my account by uploading an image of my passport/driving licence.
I am unable to upload these details as my account says I have already been verified. I trying to sort this out since 31/5/22 but Im getting nowhere, just going round in circles and I wondered if anyone else has had this problem.
Had you hosted any guests? If not, you could try just setting up a new account, maybe with a slightly different name - like add your middle initial or similar. If that works, disable the old account.
Hi @Jo821, is this still happening? If yes, let me know, and I will pass this on to the team for you.