Refund

[Ayla1104]

Hiya I booked some place to stay at the start of December and they cancelled on be last minute and I got a email to say I’ll get the refund and still haven’t received the refund of 140€

[Shelley159 · Accepted solution]

Hi @Ayla1104 

Help article 1967 lists the different timelines:

https://www.airbnb.co.za/help/article/1967

[Elisa]

Hi @Ayla1104 😊, 

I’m sorry about this.

Did our host’s article help clarify the situation for you?

Let me know if you still need more help!