Registration document

[Juliana763]

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Hi,

i received a message saying that I need to add a registration document.  I’ve asked Airbnb support numerous times what document they need but I do not get a clear response.  They want a document of sole proprietorship but I own the cottage with my husband which I’ve indicated in my profile.  I’ve send a copy of my taxes and a copy of the sales act but they say it is not what is required. 

thanks

Juliana 

 **[Private conversation with Airbnb Support removed in line with the Community Center Guidelines]

[Mike-And-Jane0]

@Juliana763 Just guessing here - Are they looking for some sort of document proving your business rather than ownership of the property? We never had any of the when we listed but we are not a business hence my suggestion.

[Bhumika]

Hi @Juliana763 , I have had to remove the screenshot of private conversation with the Support team per ourCommunity Center Guidelines , however Mike has asked a great followup question for the issue.

Have you had a chance to clarify with the Support team as well, of what they mean by registration document? From the screenshot, I identified that they have mentioned this particular Help Center article for your reference : 👉Verifying your professional Host account and business details👈 So it does look like something related to business details as Mike mentioned above. 

There's also another article that could be referred, but I am not 100% sure, it's relevant to your question. Sharing it just in case:👉 Finding your business registration details 👈

Keep us posted!

[Juliana763 · Accepted solution]

Thank so much for your response and for deleting the photo. I finally was able to get someone to call me from Airbnb and she told me to send a message to the support team and be specific to change my profile business details from business to partnership.  I appreciated everyone’s help!  

[Bhumika]

Thanks so much @Juliana763 for sharing this update! Do you have any tips for the community, in case other Hosts run through a similar issue? We'd greatly appreciate your insights based on this issue and how you resolved it 🤗

On a side note, your chalet looks so comfy and beautiful 😍 The winter photos give such an exotic look! Do you have a particular photo you absolutely love? Would you be interested to share it in the topic here : 👉What is your favourite photo of your Airbnb? 👈