Help with your business

My guests are asking about a refund for the last 2 days of their reservation because they've decided they want to go to Miami. Can they do that? I dont really want them too, and I've already been paid. There they are not unhappy with their acommodations... Latest reply by Adriana681

I am a new host - 1 week! I booked two reservations already and the third has just sent me an inquiry about reducing my price for her 4-day stay (3 adults) because they have to come up for a funeral and didn't anticipate this expense. My rate was alrea... Latest reply by Anonymous

I have a paypal account all set up to receive my payout. I have tried to link it with AirB&B through the setting page. However each time I connect through to paypal it flags up an error message code "420". Has anybody else had this challenge? Latest reply by MaryTheresa0

Am extremely disappointed in the way my home has been treated and non-existence of help and understanding from Airbnb. Guest from March 6, 2019 – March 12, 2019 recently occupied my house. From the very beginning, I knew this was going to be a tough gue... Latest reply by Branka-and-Silvia0

My guest pulled a 55 inch flatscreen from the wall to hook up his wii. The tv fell and broke. There is no dispute and guest acknowledges he broke the TV. I filed a report with AirBandB and have heard nothing back at all - not even an return receipt of the... Latest reply by Helen3

We have been with AirBnB for several years now with our dozen or so properties, and for the first few years we felt they were a real improvement on other similar companies. In the past few months though, we have been hit by unexpected actions by AirBnB, ... Latest reply by Rose357

I know there are hundreds of threads on this topic and I have posted many times. But as I seem to take a different view to many of my fellow hosts (and I enjoy the banter– please be gentle!). Let me explain why in my humble opinion location is important a... Latest reply by Steven65

It's not clear to me whether the price I use (I'm not using Smart Price) should be per person per night or per room per night. Anyone know? Latest reply by Linda108

I just read an email from my Internet Service Provider advising me they received notice from owners of a copyright that their work had been transmitted on my network without permission. I assume this means the TV show noted in the details was torrented.... Latest reply by Pam116

I have a 11am Check out time. And today's guest didn't leave until 4pm. I feel she should have to pay a penalty for being 5 hours over . Why is there no automatic feature, I should not have to waste my time calling Airbnb for this. Latest reply by Mary1211