Hi @Jade500, we got these having to go directly to the Guarda civil, but even though I now have username and password I am unable to logg in, the site is down. Then I learned a new one is to start ses.hospedajes, but you need digital Security code, I ve now also applied for this, and have to go to the Spanish consulate for the process to move forward. Very frustrating. Hope this helps. Cynthia