Change details about beds in my listing

[Lerdpan0]

i try to change the bed detail but i can not change

 [Title updated by OCM to make it relevant to the post]

[Patricia2526]

Hello @Lerdpan0 

Go to your listing tab then  tap “Rooms and Spaces”  then scroll down and look for “Bedroom area”  then tap on sleeping arrangements, you can now pick your bed size then save.

[Lerdpan0]

it's always show 

We’re sorry something went wrong. Please try again later.

An error has occurred

[Paula]

Hi @Lerdpan0, I'm sorry to hear about this situation. Are you still facing this issue? Could you please share some screenshots of the error so we can pass them on to the technical team?

Please keep us updated.

[Joelle43]

Hello @Lerdpan0 

All of the dates on your calendar are currently blocked - no dates available to book.  Could this maybe explain the error message you're receiving?

[Lerdpan0]

 i will unblocked the date and do it again thank you

[Lerdpan0]

i already unblock the date but it's still show 

We’re sorry something went wrong. Please try again later.

An error has occurred

[Joelle43]

Hello @Lerdpan0 

How frustrating!  So I would suggest contacting Airbnb either via phone or through their chat system - you'll get a bot to start with and then you can ask to speak to a real person.

I presume you're having trouble with your new Pranburi listing?  Lots of information missing in the description of the listing, ie space etc and the number of amenities ticked is very low and I'm sure your place offers far more than the 15 odd currently showing.

How far ahead have you opened up your calendar - check "availability" on your calendar? All the dates are still blocked for this listing but the other one is OK.  

Have you checked that you have entered all the legal and financial information for this listing?  There are no phone details nor email details I think showing for your profile - just that your ID has been verified which may not be enough


Let us know what customer service say

Good luck

Joëlle