kyc problems!- funds still on hold

[Andrada8]

as many is probably still having issues, I am encountering an issue with the KYC verification process and its been over a month. can anyone help and let me know if and how they were able to overcome the problems airbnb is having verifying ID and identity? i have submitted and to no avail. every rep I speak to has been giving me the runaround. i have bills to pay and this is such a headache. ANY help is greatly appreciated.

[Joan2709]

@Andrada8 

Is this in respect to them asking you to supply an updated ID, or are you operating under a business name and needed to submit paperwork for the business?