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worst service ever

‎29-09-2021 11:35 PM
Sammy31
Level 2
Shanghai, China
‎29-09-2021 11:35 PM

worst service ever

Anyone know a top manager in airbnb's customer service department?

I should have been sent a payment over two months ago and no one in their department can resolve this

‎29-09-2021 11:35 PM
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2 Replies 2
‎30-09-2021 05:58 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎30-09-2021 05:58 PM

@Sammy31

Payment issues are managed by the  Financial Department and sometimes can take a long time to resolve. AIrbnb CS can not solve it themself.

‎30-09-2021 05:58 PM
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‎01-10-2021 12:02 AM
Sammy31
Level 2
Shanghai, China
In response to Emiel1
‎01-10-2021 12:02 AM

Customer service has given me many different answers and wrong information.  I should have been sent the emails 60 days ago and still nothing.  Any suggestions?

‎01-10-2021 12:02 AM
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