A Good Deed

[Carol-and-Bernie0]

Today I had a woman set a reservation for her Dad coming to town to visit his daughter in the hospital (she’s 13). He drove 30 hours from Mexico City, Mexico to be with her.

He spoke very little English and my high school Spanish did not help me. (Thanks google translate!)

Rather than have this Dad pay to stay I gave him the option of looking into staying at the local Ronald McDonald House! Between myself and his daughter that set the reservation for him (she speaks English) we were able to not only get him over to RMH to be a block away from his sick daughter in the hospital but I in turn with my moderate cancellation policy, refunded his three day stay 100%!

I’m feeling like quite the Superhost tonight. It took coordination with the hospital staff, his English speaking daughter and google translate to have this all come together! 

[Natasha111]

@Carol-and-Bernie0 Hi! Yes I am originally From Shiprock and have my Airbnb listing there 😉 Please ANYTIME you are in the area to re-visit, you let me know 😉 I’d be more than happy to accommodate and welcome you all! 

 I believe I had messaged you prior but am replying directly after your message to me to make sure you know I appreciate all you did for the family from Mexico and would like to pay it forward 🙂 I think when you visit, you’ll be surprised at To how much it’s changed yes., but the local Four Corners scenery has not. It’s still so beautiful and majestic:*)

[Carol-and-Bernie0]

@Natasha111  How totally sweet of you!  I promise to do just that should we make plans to be in your area 🙂

Carol

[Philip226]

That's really good of you, God bless you, and here I am getting a cancellation because someone used the excuse of a blocked toilet to try move closer to where his friends had booked, despite having booked the place three weeks in advance and keeping it off the market for that long hehehehe sometimes you just need grace hahahaha