A guest has broken a window at one our properties , who is responsible for paying for the repair ?

David2506
Level 1
Ventnor, United Kingdom

A guest has broken a window at one our properties , who is responsible for paying for the repair ?

The guest broke a front window , who has to pay for the damage replacement

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

If you have proof they broke it. Request the cost of replacing. If they refuse to pay or don't reply go through Airbnb Resolution (see Airbnb Help Centre)

Explore topics for hosts like you

Hosting

Help

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.