About broken lamp

Todor15
Level 1
Plovdiv, Bulgaria

About broken lamp

After the stay in our hotel from 01 to 10 june, Anna Frison tell us that her child broke a lamp, and she tell us to claim the money for it (27 euro) y you. Can you help me what is I suppose to do for having my money back. Thank you in advanced

1 Reply 1
Cheryl389
Level 7
Keyport, NJ

Go to airbnb.com/resolutions and follow the prompts. 

Explore topics for hosts like you

Hosting

Help

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.