Accepted reservation - but not PAID

[Robin513]

I just received - and accepted - a 4 day reservation. As soon as I accepted it popped up that the guest had 24 hours to pay and that the room would be held. I have never experienced this - and don’t want to hold 4 nights to wait for someone to pay. Help! Thanks!

[Marit-Anne0]

@Robin513 

That is the way it is with airbnb - guests have 24 hours to sort out their payment if the first does not go through.  There is no other way than to wait it out.

[Robin513]

Thank you so much Marit!

Robin

[Jodie-May0]

Thank you this is helpful.

I've has this happen, but now the guest has messaged me to say they don't want the room! Can I do anything to release the rooms?

[Susan-and-Paul1]

Can you cancel the guest when this happens?