Adding/deleting new photos - newbie geek problem

Lesley240
Level 1
Knysna, South Africa

Adding/deleting new photos - newbie geek problem

I am trying to update my photos and everythimg I try uploading they say they were unable to upload and I should delete. They are the right size and I have done some on my other property on Airbnb same size and they were accepted. I have been sitting for hours try to sort this

2 Replies 2
Helen427
Level 10
Auckland, New Zealand

@Lesley240 

 

Never give up, clean out your cache,and try again.

There has been quite a bit of discussion recently re IT issues with the platfrom.

Haveyou sent "feedback" to ABB to let there IT team know?

They use Mozilla & Chrome which isn't compatible with us all.

Without our feedback they are unaware where they need to rectify IT issues.

 

All the Best

Beth80
Level 10
State of Roraima, Brazil

@Lesley240 

Are you using a mobile device or a computer?

I can upload new photos via the mobile device but can only delete old ones from a computer. Very frustrating! But better than the  hours of frustration before I figured it out.

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