Additional fee requested after booking

Shelby70
Level 2
Wickett, TX

Additional fee requested after booking

I’m wondering if Airbnb can locate a listing from a previous date(may 4, 2019) to see if the terms have been updated/changed by a host after reservation.  I do not recall there being a pet fee (I specifically searched for on the listing, which indicated pets were allowed) when I initially made the reservation. What I’m wondering is if the host could have updated their listing after I booked to add an additional fee. They have already requested an additional $150 that I have paid, I would just like to verify that the fee was indeed there when I made the reservation.  

I have already contacted costumer service and they informed me that they are not able to pull the listing from a previous date, but from what I’ve read on these forums it is possible. Just wondering if anybody else has experienced this. Thanks. 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Shelby70 

There is a possibility CS can see the log (changes) of a listing. They did it once for me also.

A pet fee must be mentioned in the listing when the reservation is booked, it can not be asked for after the reservation is confirmed.

I have reached out to CS again to see if they can retrieve that info. Thanks!

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