Address shown wrongly

Kaniska0
Level 1
Kolkata, India

Address shown wrongly

Hi,

 

I had adjusted the marker on the map in the address.

Somehow,the address has also changed in the location page.

How do I manually correct the same since airbnb is not allowing me to do so.

2 Replies 2
Karen-and-Brian0
Level 10
Bragg Creek, Canada

Hi @Kaniska0 You'll have to contact Airbnb to get the address changed as the site won't allow you to make any changes to the address once you've saved it. I'm not sure why the address would have changed if you didn't enter it though - that's a puzzler. Best of luck - Karen

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Kaniska0,

 

Good to meet you.

 

There is a way to edit your address and the little marker displaying on the mpa, via your 'Manage Listing and Calendar', hover over the left side of the page to open the 'Menu' and press 'Location'. You should then be able to drag the pin on the map to your correct location. This is also outlined in this Help Center article

 

As @Karen-and-Brian0 mention, if this doesn't work, you will need to contact the Support Team who can manual amend this on there side, as I believe it is an issue with the map, rather than from Airbnb side. 

 

Let us know how you get on. 🙂

 

Lizzie

 

 


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